LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify
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LFS04 Frontline Leadership - Personnel Management
The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how
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LFS06 Frontline Leadership - Program Planning and Monitoring
The purpose of program planning and monitoring is to support functions and activities within your agency and ensure that programs are mission driven, outcome focused, effective, and efficient.Current programs and new initiatives should be the result of planning activities which provide a clear statement of program goals and objectives, expected pro
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MH06 Mental Health - Supporting Rehabilitation and Recovery Skills Development
The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im
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DD02 Developmental Disability - Participant Empowerment
The purpose of this module is in teaching you the importance of promoting the rights and responsibilities of individuals and empowering them to make personal choices. This module will include strategies and resources for supporting individuals in their relationships with others and creating opportunities to express themselves in a safe and appropri
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