Turning Satisfied Customers into Repeat Customers
The objective of this online employment training course is to emphasize the importance of repeat customers and suggest ways to build long-lasting relationships with clients. At the end of this training session trainees will be able to describe repeat customers, identify what makes them come back, understand their importance, employ strategies
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The Power of Listening
The objective of this online training course is to give representatives the basic skills they need to become good listeners. At the end of this training session trainees will be able to understand the benefits of active listening, identify feelings, attitudes, and unspoken needs underlying customers’ words, overcome listening obstacles, and u
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Back Safety
This online back safety training course will help employees and employers alike to understand how back injuries occur and how to prevent them. The course highlights proper lifting, load carrying, and unloading techniques and tips to help intelligent thinking about back safety at work. This back safety training course discusses one of the most commo
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Business Writing for Employees
The ability to write effectively is a skill every employee needs to possess. This online employment training course is designed to review important writing techniques that can help employees make the most of their business communications. At the end of this training session trainees will be able to identify the characteristics of good busines
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Healthy Aging
No matter what you do, you’re going to get older, and your body will change as you age. But although you can’t turn back time, you can take steps to make sure that you maintain a healthy lifestyle as you age so that you can live a long and productive life.